Skip to main content

Delivery

We deliver to UK addresses only, by tracked courier, in discreet, unbranded packaging. Standard delivery is free.

Delivery

We deliver to UK addresses only by tracked courier. Parcels are discreet and unbranded, with nothing on the outside showing what is inside. Delivery times run from when the pharmacy dispenses and posts your medicine, not from when you submit your assessment, and can be affected by clinician review, identity checks, stock or courier problems.

Please check your delivery address is correct. Your order becomes your responsibility once it has been delivered to you or to someone you have nominated; until then it is ours. If a delivery fails, the courier will try again or return the parcel; a parcel returned to the pharmacy cannot be sent out again where the medicine may have been affected. Contact us if your order has not arrived when you expected it, or if it arrives damaged or already opened — do not use a medicine from a damaged parcel. This does not limit your legal rights.

Questions about your delivery

These are taken from our terms and conditions, which apply to every order. Questions: hello@manova.co, 8am to 8pm, Monday to Sunday.