Awkward, answered.
Questions People Actually Ask
Is Manova a proper clinic, or a website?
Both. We’re a CQC registered clinic that happens to live online. Every prescription is signed off by a registered clinician, not an algorithm.
Will it turn up in a branded box at my house?
No. Plain brown packaging, no Manova branding, no clue what’s inside. Sent to a home or pickup address, your call.
What if the clinician says no?
Then they say no, and you’re not charged: the hold on your card is released. They might suggest a safer alternative, more tests, or refer you back to your GP. We’d rather lose a customer than push the wrong pill.
Am I locked into a contract?
No. There’s no contract and no minimum term.
How is this different from going to my GP?
The clinical principles are the same: proper assessment, appropriate prescribing and patient safety. The difference is how you access the care. Manova is designed to make it quicker and easier to speak openly about your health, with online assessment, clinician review and treatment delivered discreetly where appropriate.
Something else? See help and contact, our cancellations and refunds or safety and ethics pages, or email hello@manova.co.